Mount Waverley Medical Centre receives the mark of quality as an accredited practice.
Mount Waverley and surrounding suburbs increased its community health credentials today when Mount Waverley Medical Centre received a national award of accreditation, demonstrating its commitment to quality and safety within its practice.
Mount Waverley Medical Centre received this important recognition from Australian General Practice Accreditation Limited (AGPAL), the leading not-for-profit provider of general practice accreditation services within Australia.
Our Principle Doctor, Dr Wei Ma , said accreditation shows the practice makes a significant investment and commitment to quality on a day-to-day basis, across all levels of the practice team.
“Achieving accreditation is a major achievement for any practice and a clear demonstration that Mount Waverley Medical Centre is striving to improve their level of care to both patients and the community,” she said.
“We seek accreditation because we want to do our best and view this as another step towards excellence in patient care.”
To achieve accreditation, our practice team works over a 12 month period to implement the Royal Australian College of General Practitioners (RACGP) Standards for general practices, the recognized national standard for general practices, that provides a template for quality care and risk management.
The AGPAL accreditation program was developed to provide a range of minimum expectations for patients surrounding safety and care by assessing the practice environment and their processes. Accreditation was developed jointly by AGPAL and primary health organisations and peak bodies, including the Australian Medical Association (AMA).
Areas of focus during an on-site assessment for accreditation include: ensuring vaccines are within their use-by-date and stored at the correct temperatures, that the practice equipment is clean and sterile, practice staff are up-to-date with their training, and the practice has emergency care available.
Dr Wei Ma said accreditation is attainable only through cooperation and communication between staff members.
“We want community members, nationwide to know that their wellbeing is our priority. By choosing to attend an accredited practice, patients know they will get quality and safe care that meets the RACGP Standards. Everyone at the practice plays a valuable role in working to meet the RACGP Standards. It gives staff a real sense of pride to work in an accredited practice,” added Dr Ma.